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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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ADD A NEW IDEA

Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 284

Provide password reset option in Order Hub Next generation

Provide password reset option in Order Hub Next generation. Legacy Order hub used to have IBM id created for the user and based on that we could create or reset password for the respective user from login screen. When Moved to next generation Orde...
6 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Improvements to JMS monitoring screen in SST

I'll attach my suggestion / queries in a docx as it includes some pictures. In summary, since the move to the new JMS monitoring we have some questions and suggestions for how it could be improved, in particualr on the Queue depth graph and the qu...
about 1 year ago in Self Service Tool 0 Future consideration

Order Hub node inventory details not able to show the supply vs demand breakup on a node

Node tabs which shows node inventory details does not show any distribution of Supply vs Demand on that individual node like what we see in console – It was present in Order Hub before but taken out as part of latest fix pack – Request for enhance...
7 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
3 months ago in Call Center 0 Future consideration

Enhance Safety Stock Rules with Relational Operators (Eg: '>', '<') for extended attributes

Problem: Currently, in case of extended attributes, safety stock rules only permit the use of the equality operator (=) for setting rule conditions. This limitation restricts the flexibility and granularity of safety stock management, particularly...
7 months ago in Intelligent Promising 0 Future consideration

Change the process to do 'Reset to Default' in Order Hub to view the newly added OOB search filter in the UI.

There is a need to do 'Reset to Default' in Order Hub post every deployment when a OOB search filter is added on search screen. Else it is not visible. Idea is to remove the need to do that. Typically from user perspective they find it very hard t...
4 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Include user email in Item history API

This API can be used to download and review past exports but currently does not include user email.
4 months ago in MRO Inventory Optimization 2 Future consideration

Multiarch DTK support for mac M1 users running OMoC projects

KC currently points towards mac support however this doesn't cover M1/M2 chip architecture with OMoCDTK needs to be enhance to support latest chipset.
almost 3 years ago in Order Management (OnPrem & OMoC) 1 Future consideration

Mass approval of workflows

Hi team, Please note we are facing issues while approving bulk workflows as the selection and processing at a time are limited to 100 lines only. During mass reviews we are initiating multiple hundreds of WFs against which the approvers (especiall...
4 months ago in MRO Inventory Optimization 3 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
about 1 year ago in Call Center 0 Future consideration