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Many Support Users from GSK are asking if there is a way find Finish documents from Inflight from search criteria instead of looking into events.
This feature will also be useful if there was a planned outage at partner of customer side to hold documents on IBM SCBN side. When the partner or customer is ready to process the documents, we can change the mode from finish to deliver to connection and reprocess the finished documents.
Please see if this feature can be accommodated into Inflight search criteria.
What is your industry? | Consumer Products |
How will this idea be used?
Some times partner or customer wanted to hold documents on Inflight. When they are ready to process - if we have documents which are on finish status - we can re-process the documents without going inside search criteria. Scenario 2 - If implementer forgets to enable the rule from finish status to delivery status. In this case - we can find out the finish status docs, and change the finish to deliver mode on routing rule and reprocess the finish docs only. |
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