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Status Under review
Created by Guest
Created on Sep 22, 2023

Need the ability to disable the Shut Down the System link within Troubleshooter

Currently the Troubleshooter page has a variety of highly valuable Operations tools, but often there is a need to disable specific functions within the Troubleshooter, not the least of which is the Shut Down the System (softstop) option.  Operations/Support teams for software need the ability to have maximum read-only access to B2B Integrator.  Most functions within Troubleshooter are for read-only monitoring except for the Shut Down the System link.  There is of course a confirmation pop-up that accompanies this link, but it is dangerous to even be able to execute that option for some Operations/Support teams.  This option is truly a Superuser function, which Operations teams should not typically have other than specific administrators.  Being able to shut down the system, even with a softstop should not be one of those options unless under break-fix situations.  These Operations teams do not have command line access and often act on behalf of their business teams to carry out replays, re-delivers, EDI translation and compliance troubleshooting, etc. without the ability to make major changes in a Production system.

  • Admin
    Mark Allen
    Nov 16, 2023

    Thank you for taking the time to provide your ideas to IBM. I truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations and ideas.

    We are currently reviewing this request and will update it when we have completed our analysis.