Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...

All ideas

Showing 2632

To add search critirea or add an extra status option in InFlight to check exclusively the reprocessed entries in InFlight

This idea is to identify and lists out the entries that are reprocessed in InFlight separately. We can have an option in inFlight through which we can find out the entries which have been reprocessed. This will help us in listing out the reprocess...
almost 5 years ago in Sterling B2B Integration SaaS / Inflight 0 Functionality already exists

Improve case sensitivity in OMS search functions

Searching for a name in the OMS requires a perfect match with capitalization. I would like this to be improved so that the OMS also brings up names that are not perfect matches. For instance, if I search Jake Brewer, but the customer input jake br...
over 2 years ago in OMS - Call Center 2 Functionality already exists

Create refresh button for Returns

When a return order is created it should have a refresh button OOTB in the OMS UI that allows the user to refresh the return without having to go back to the original order.
over 2 years ago in OMS - Call Center 1

Built in Multi Line Reshipments

Currently, If a customer needs an entire order reshipped the user would need to reship each line individually and the lines would release separately. We would like a OOTB way to reship multiple lines at one time and have them release together.
over 2 years ago in OMS - Call Center 1

User group filter with & (and)/ |(or) and return attribute customisation

To implement PEM SSO current PEM can only use custom attribute / attribute with which can only return one string. Expected output as mentioned below.Sample output user role: </property><property><name>role</name><value&g...
over 2 years ago in Sterling External Authentication Server / Administration & Configuration 2 Future consideration

Remove SEAS dependecny for Control Center to authenticate to Active Directory/LDAP

Will avoid another product dependency to AD/LDAP authentication and this also saves another platform that includes server resources. Once this idea is implemented, customers does not need to maintain another servers for SEAS and resources to maint...
almost 5 years ago in Sterling Control Center Monitor / Administration & Configuration 2 Not under consideration

Build server for OMoC clients

I am seeing lack of build servers as part of OMoC offering a big challenge with many client small & big. Today the client is responsible to setup this environment and whether they have an extended team to support their implementation or not, t...
almost 5 years ago in Self Service Tool 0 Not under consideration

Suppress password policy error messages from SEAS logs if using Ping for Active Directory.

ERROR LdapPasswordPolicyRetriever - ************** Uknown or unsupported LDAP server detected We use Ping for our Active Directory solution and it was determined that Ping does not return the password policy to SEAS as expected. Therefore, this...
over 2 years ago in Sterling Secure Proxy / Usability 1 Functionality already exists

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
over 2 years ago in OMS - Call Center 3 Future consideration

Add Window Tolerance in Minutes capability

Currently in Control Center slc window tolerance, the value is in hours. Although a window tolerance of zero can be selected, a user may want a tolerance that is less than one hour, but not zero. There may be a need to monitor a file for timelines...
about 5 years ago in Sterling Control Center Monitor / Usability 2 Functionality already exists