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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 177 of 2955

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Node Availability API to support Node Transfer

Adding support for node transfer in IV will allow a retailer who does not have SIP whom is currently supporting click and collect just from store stock to easily transition to supporting DC to Store transfer as well as Store to Store transfer when...
over 1 year ago in Inventory Visibility 1 Future consideration

Additional attributes in the reservation data.

During reservation create/update we want to pass additional attributes associated to reservation, persist it and publish them in the event message along with reservation details. These additional attributes are supporting information for the downs...
almost 2 years ago in Inventory Visibility 0 Future consideration

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

IV Node availability call to accomodate custom supply and demand types when integrated with OMS

Most of the OMS implementation would have custom supply and/or demand types part of their business. Currently, the IV node availability call considers only OOB supply and demand types when integrated with OMS, which gives an incorrect inventory pi...
over 6 years ago in Inventory Visibility 2 Functionality already exists

Support in Inventory Visibility for tag controlled inventory

There are products that are unique to batch, lot, manufacture date, and other attributes that require tagged inventory control to identify a specific or subset of a product. For example, products like granite/stone slab countertops each have a uni...
almost 3 years ago in Inventory Visibility 0 Planned for future release

Multiple User Credentials

Our product team has grown exponentially; we now have around 9 teams with 2-4 developers in each team, and potentially all will have PROD access to IV at some point. Currently, we only have one generic user credentials to make changes in PROD. Thi...
about 4 years ago in Inventory Visibility 1 Not under consideration

ITX output validation

ITX has option to validation the input file against schema by using the Schema-validation Option on the input card. Same can be disabled by choosing Well-formed. This option is not available for output file that is generated by the map. It would b...
over 7 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 4 Functionality already exists

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Solution to Prevent Inventory Availability going negative

Currently when an inventory is added through cycle count or removed through Transfer Order we have a default segment as WALK_IN for IV system. But in some cases it is leading to negative inventory in WALK_IN segment when there is inventory only in...
about 1 year ago in Inventory Visibility 0 Future consideration