IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 107 of 2970

Reorganize the catalog in Call Center

When we load a catalog to Sterling, the items are not in the correct size order, but there is no way to manually reorder or set up a customization to organize these sizes. Therefore, when a user is trying to select a size they have to look through...
almost 4 years ago in Call Center 5 Functionality already exists

Include SSL library for zLinux Secure Adapter Collection.

We are using Message Broker and WTX Integration Server + Secure Adapter Collection to contact web services and transform the results. Unfortunately the SSL library (mercssl.so) is not included for zLinux like it is for other platforms. Please incl...
almost 8 years ago in Sterling Transformation Extender / Adapters 1 Functionality already exists

Encryption for Socket Adapter

We would like to exchange data over Socket securely and would like if ITX/WTX can add encryption to Socket Adapter
about 4 years ago in Sterling Transformation Extender / Adapters 0 Not under consideration

Need to connect Sybase Database with ssl port using mercator (ODBC adapter)

Currently IBM Transformation extender tool (version 10.0.0) using ODBC adapter for sybase DB connections for creating .mdq file. We are able to connect syabse database with normal port but we are facing issue while connecting with ssl port. When c...
about 4 years ago in Sterling Transformation Extender / Adapters 5 Not under consideration

BUG : Sterling call center is not loading change Payment method screen from order summary screen

Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
over 4 years ago in Call Center 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

Add an option to the file adapter to alter cardsetting TargetRule::Target::Transaction

Currently one is dependent on the outputcard setting if a file is created or not. It's not possible to pass a parameter/setting to make sure a file is only CreateOnContent, resulting in zero-byte files if the setting is Create. The same applies to...
almost 5 years ago in Sterling Transformation Extender / Adapters 4 Not under consideration

Add option to HTTP adapter to set the GSK-var DTX_GSK_SSL_EXTN_SERVERNAME_REQUEST

It's currently only possible to have 1 server/ip in this env. var : DTX_GSK_SSL_EXTN_SERVERNAME_REQUEST This is global to all mappings/adapters This enhancement would make it possible to set this GSK-var per mapping/adapter if more than 1 server y...
almost 5 years ago in Sterling Transformation Extender / Adapters 1 Not under consideration

Map incoming XML workbook to Several Worksheets

We are attempting to use one Excel sheet and map data from an incoming xml file to several worksheets. XML_to_Excel.mms attempts to put data in 'Required Information' worksheet and also 'Insurance advances' worksheet using two output cards. When w...
almost 5 years ago in Sterling Transformation Extender / Adapters 2 Future consideration

Call Center Return Creation Screen

When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
about 5 years ago in Call Center 0 Future consideration

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