IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 115 of 2951

Enable Certificate Extraction Utility & Supported Ciphers Display in ConfigHub

Requirement: Enable Certificate Extraction Utility in ConfigHub UI (like what we have in B2Bi PODS today). We are also requesting an option to display supported ciphers by the remote end point. How does this help? IBM internal teams (Support &...
almost 2 years ago in Sterling B2B Integration SaaS / Other 0 Future consideration

Global Seach Capability across all customer/trading partner connections in ConfigHub

As we are moving to new HTTP Adapter on cloud & moving all the connection configurations to ConfigHub, we would like to request the below Enhancement Requirement: For the benefit of IBM support & services teams, it is necessary to have a g...
almost 2 years ago in Sterling B2B Integration SaaS / Other 0 Future consideration

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPT

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
about 2 years ago in Call Center 2

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Enable Search and Replace functionality through Codelist

Currently B2Bi SAAS have options to Search and Replace characters through map and BPNST rules. However, the customer is looking for easier solution, where instead of the customer would like to add the HEXCODE of the Problematic characters into the...
12 months ago in Sterling B2B Integration SaaS / Other 0 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

InFlight API' - TP Summary

We have Reports available in inflight which Customer can run and download them from inflight (TP Summary /Inbound Activity Report /outbound Activity reports) Customer is asking for API so that they can fetch the Reports through API,Please do the n...
about 2 years ago in Sterling B2B Integration SaaS / Other 1 Planned for future release

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

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