IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 113 of 2953

It's regarding the Product SPE or Config Center - Outbound Envelope Search with the filter Next Envelope

ConfigCenter Envelope Feature Existing: In Outbound Envelope Search scenario in Config Center, there is no option for searching outbound ST/GS envelope with the GS/ISA envelope as Next Envelope. Problem: We have worked on couple of cases where Cus...
over 3 years ago in Sterling B2B Integration SaaS / Mapping & Translation 3 Functionality already exists

Uploading of Test Files to be Optional for IBMers

While uploading a map to Config Hub it is mandatory to upload a valid Input file even in CTE, along with the Source and Compiled map.
over 1 year ago in Sterling B2B Integration SaaS / Mapping & Translation 0 Not under consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

Decompress and read .tar files

Currently BPN tool is able to unzip and extract only .zip files. We have customers and trading partner ( for Ex : Electrolux) sending us .tar files. Requirements are to unzip the .tar files and extract the files within. This is not possible using ...
about 3 years ago in Sterling B2B Integration SaaS / Mapping & Translation 0 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

Individual Status Messaging: On a batched IB EDI File with Deenveloping

Currently, the de-envelope service processes a single file containing multiple ISA/UNB/UNA interchanges by splitting and translating each interchange individually without any preprocess split. However, status messages configured at the de-envelope...
7 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Under review

View Only access to Draft Order details

We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
7 months ago in Call Center 0 Submitted

Ability to mass download maps, codelists, envelopes, comm setups and routing rules for periodic backup

The customer wants the ability to download their assets—maps, envelopes, codelists, communication setups, and routing rules—from our SaaS platform via APIs. This will allow them to maintain a local backup of latest copies of these assets.
about 1 year ago in Sterling B2B Integration SaaS / Communication Protocols / Mapping & Translation 1 Future consideration

Allow custom metadata tags rather than forcing predefined tags like "business reference"

Our viewers come from many teams and may want to search documents by different important tags. Such as 'SHID', 'MBOL', 'LoadNumber', 'OrderNumber', 'InvoiceNumber', etc. Today Inflight only allows "Business Ref", and ExtraInfo 1-3 for data like th...
7 months ago in Sterling B2B Integration SaaS / Inflight (beta) / Mapping & Translation 4 Future consideration

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