It's regarding the Product SPE or Config Center - Outbound Envelope Search with the filter Next Envelope

ConfigCenter Envelope Feature

Existing: In Outbound Envelope Search scenario in Config Center, there is no option for searching outbound ST/GS envelope with the GS/ISA envelope as Next Envelope.

Problem: We have worked on couple of cases where Customer provided the GS/ISA information details and some of them are requested to change the Map/Envelope configuration and some requested to find the what map used for the GS Sender/Receiver details.

In such cases in outbound envelopes scenario, it’s difficult to search thousands of envelopes to find the specific ST envelope related to specific GS EDI details and GS related specific ISA details provided by the Customer.

Solution Approach: If we have provided with the Next Envelope filter option that will be good and using that field, we can easily search ST envelope related specific GS or ISA envelope.

Benefits:

• Helps to reduce support time while handing such cases

• It will be helpful to provide the Customer with effective solution as we have more information for the EDI details provided by the Customer.

Case Study:

See the case - Number:TS009422709 - Where Customer asking us to check why GS Receiver ID/Sender ID tagged to specific file was incorrect.

Problem: As multiple ST/GS can utilize same GS/ISA envelopes as Next Envelope if we apply the change based on Customer request then there might be chances where other flows impact.

Proposed Solution: If we have clear picture of what are ST envelopes using GS/ISA then clarity will be there and we can able to provide more details and confirmation will take from the Customer before proceed.