IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 113 of 2953

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Get functionality to retreive data from codelist

Currently we have functionality to update the code list via API. There is already another RFE to create codelists via API. This RFE is to have a GET Functionality to retrieve data from codelists.
2 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Planned for future release

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Ability to convert TEXT / HTML data to PDF in GIODE flows

We would like to have Text/HTML-to-PDF convertor (PDF Generator) available to be executed as an XProcessor. In other words, any TEXT -or- HTML payload passed to this XProcessor should be converted into PDF format. This will help customers to recei...
over 3 years ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Future consideration

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

SAPSTAT message generation during Schematron validation step - PEPPOL Flow

Hi Team, This idea is to enable SAPSTAT message generation during Schematron validation step for outbound PEPPOL messages. As per the PEPPOL guidelines, We have enabled PEPPOL validation step for all the PEPPOL outbound messages for the SCBN clien...
almost 3 years ago in Sterling B2B Integration SaaS / Mapping & Translation 3 Future consideration

MRS equivalent for ITX

For the SI maps, there are MRS which help to get the latest mapping document from the code. Now that we are implementing ITX maps, we need a MRS equivalent for ITX.
over 1 year ago in Sterling B2B Integration SaaS / Mapping & Translation 0 Future consideration

Pass status message to customer in case of API errors

Currently when an API is invoked, the API response can be passed from the API Gateway to the GIODE when a success response is received from the API. The API response cannot be passed to the GIODE in case of errors. The request here is to enhance t...
4 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Planned for future release

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

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