IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 263 of 2970

Improve case sensitivity in OMS search functions

Searching for a name in the OMS requires a perfect match with capitalization. I would like this to be improved so that the OMS also brings up names that are not perfect matches. For instance, if I search Jake Brewer, but the customer input jake br...
over 3 years ago in Call Center 2 Functionality already exists

Create refresh button for Returns

When a return order is created it should have a refresh button OOTB in the OMS UI that allows the user to refresh the return without having to go back to the original order.
over 3 years ago in Call Center 1

Built in Multi Line Reshipments

Currently, If a customer needs an entire order reshipped the user would need to reship each line individually and the lines would release separately. We would like a OOTB way to reship multiple lines at one time and have them release together.
over 3 years ago in Call Center 1

Support Partial Cancellation in Reservation

There are use cases when a partial cancellation is needed on an existing reservation before the reservation is consumed e.g. a reservation was made during cart but as items are removed from the cart, partial cancellation has to happen before the f...
about 7 years ago in Inventory Visibility 1 Functionality already exists

IBM Sterling Inflight - Map Translation Output File

I am requesting an enhancement to the IBM Sterling Inflight map failure information that is currently provided. We receive the failure information the same as we would get from IBM B2B Sterling Integrator. However, we do not get to see the resulti...
about 7 years ago in Sterling B2B Integration SaaS / Inflight 1 Not under consideration

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
over 3 years ago in Call Center 3 Future consideration

Option for formatting XML in File Details Tab

Input and output documents in XML are difficult to read when not formatted. Current options allow you to specify a character and break on it, but the closest you can come to formatting XML is using the > character and that doesn't put element n...
over 3 years ago in Sterling B2B Integration SaaS / Inflight 0 Planned for future release

Compare view in InFlight for troubleshooting data transformation issues

In InFlight we have separate views where we can see the original data and the translated data through the map. It would be helpful to have compare view option in InFlight where we can see the original message and the translated message in a single...
over 3 years ago in Sterling B2B Integration SaaS / Inflight 0 Not under consideration

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender.

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender. We had requirement to add new payment method on return since it was requirement to refund to a new tender on return . Currentl...
over 7 years ago in Call Center 0 Planned for future release

Update ExtraInfo1 Information using Rule Assignment to display in the Inflight document tracking

Currently, We can update sender/receiver/document type/reference number information using rule assignments to display in the Inflight document tracking. But we don't have any direct assignment in the rule to update ExtraInfo1 information. Currentl...
almost 4 years ago in Sterling B2B Integration SaaS / Document Tracking / Inflight 6 Future consideration

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