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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 166 of 2955

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

Enhance Document Tracking Tool by adding new fields for Certificate management to view expiry and update it

Currently there is no options for the essential customers to view and update the certificate, which creates delay, and failures in case the customer is not reachable on time. Below are the existing fields. Currently we have Document Tracking Tool ...
3 months ago in Sterling B2B Integration SaaS / Document Tracking 2 Needs more information

Database for IV

Need a read only database to connect to that shows all supply and demand records, quantities, ship nodes, sourceTs, segment info, etc. from IV. This will help with data cleanup and visibility. We have no way of knowing about stale data unless we q...
12 months ago in Inventory Visibility 2 Future consideration

User Credential Management & Auditability in IV

Current Limitation: IV currently uses a single shared credential for all users. This results in: No traceability of who made specific changes. Lack of role-based access control, as all users have the same level of access (typically edit). Pr...
3 months ago in Inventory Visibility 0 Submitted

Enhance the supplyChange.v2 event schema to allow propagation of custom attributes included in the original IV request.

Problem Statement:We are using the supplyChange.v2 event to publish IV resonance data to a configured webhook endpoint. As part of our implementation, we are including several custom attributes (e.g., SourceSystemID, AdjustmentReasonCodeID, etc.) ...
4 months ago in Inventory Visibility 1 Future consideration

IBM Customer want to Download Bulk raw data in document tracking in a single attempt

Trading Partner wants to download a bulk of raw data in document tracking instead of downloading single transactions. Currently, in our tool, we have the only option to download single transcation I ll attach the screenshots
4 months ago in Sterling B2B Integration SaaS / Document Tracking 5 Functionality already exists

Trigger to enable Auto Replenishement

Given Item id Qty Location Frequency (hourly/daily) We need event raised when quantity goes below the configured qty at a location Provide ability to add/remove/update these thresholds
8 months ago in Inventory Visibility 1 Functionality already exists

Inventory Audit for Historic Availability

Would be helpful to have inventory Audit for the currentAvailability of an item in Order Hub and IV UI. Similar to the Inventory Audit screens for Supply and Demand of an item, having the ability to see what the availability of an item was at a ce...
4 months ago in Inventory Visibility 1 Future consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

Restart documents functionality in Document tracking Tool

Why it is useful : Document tracking tool is visibility tool for clients and IBM support for viewing documents processing through VAN. If customer needs to restart any file they send to partners , which failed at IBM system may be partner system u...
5 months ago in Sterling B2B Integration SaaS / Document Tracking 1 Future consideration