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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 105 of 2952

Config Hub - Protocol - Connection Description feature to Company/Trading Partner resources/connections view under the each Customer.

Customers/B2Bi SaaS wants to see more information like connection description along with connection name under the Connections section in Config Hub for each Config Hub Customer. Currently we have the only fields/columns available with the names a...
about 1 year ago in Sterling B2B Integration SaaS / Communication Protocols 0 Future consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Add System Acknowledgment status generated off an outbound communication protocol result

In line with the current System Acknowledgment solution around sending a message back for an outbound transaction with the translation status (SYSACK1) and processing a functional Acknowledgement back from a trading partner for the corresponding o...
over 3 years ago in Sterling B2B Integration SaaS / Communication Protocols 1 Not under consideration

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
over 2 years ago in Call Center 6 Future consideration

Send connection down status file to Inflight at configured interval (Customer specific - dynamic) when SAP connection to specific host is down for longer time

Currently we are receiving connection down/up status files to Inflight at initial times and we need one more file for connection down in order to notify the Customer if the connection to specific host down for longer time. It's sort of SEV1 issue ...
about 1 year ago in Sterling B2B Integration SaaS / Communication Protocols 2 Not under consideration

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
about 1 year ago in Call Center 1 Functionality already exists

Physical Kit items are not showing components under it in Next Gen Call Center

It is useful to get the components under the Physical Kit items
about 1 year ago in Call Center 0 Future consideration

Option to search existing AS2 relationship based on AS2 ID under Legacy Inflight

Currently, We don't have an option to search for an existing AS2 relationship based on AS2 sender/receiver ID. We only have an option to search based on PPID or URL contains option. It will be useful if we have an option to search based on AS2 ID's.
over 1 year ago in Sterling B2B Integration SaaS / Communication Protocols 1 Not under consideration

SAP Adapter Configuration: Add Retry Limit and Retry time interval option

Currently, we have the option of Retry limit and time interval for FTP and SFTP protocols. As SAP Adapter in SCBN has been recently introduced, the option of retry limit and time interval is missing from Inflight setup screen. We should have this ...
over 5 years ago in Sterling B2B Integration SaaS / Communication Protocols 1 Not under consideration