IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

    Showing 197 of 2997

    Provide capability to sort Shipment Advanced Search results

    Capability to sort Advance Shipment search results by following dates 1. Due Date 2. Order Placed Date 3. Created in OMS Date 4. Release to Store Date
    almost 4 years ago in Store Engagement / Usability 0 Not under consideration

    Reorganize the catalog in Call Center

    When we load a catalog to Sterling, the items are not in the correct size order, but there is no way to manually reorder or set up a customization to organize these sizes. Therefore, when a user is trying to select a size they have to look through...
    almost 4 years ago in Call Center 5 Functionality already exists

    Oracle Scan Listener with RAC Oracle 11g

    Problem titleSCAN Listener for Oracle RAC Configuration in SCC.Problem descriptionWe are using Oracle 11g with RAC. The way our company supports RAC is using Oracle Scan (Scan Listener) which we recently learned is not supported with 11.2.04. We n...
    almost 8 years ago in Sterling Control Center Monitor / Technology Stack Support (OS, DB, Protocols) 0 Functionality already exists

    Add feature in the SPE to list outbound ST, GS envelopes based on ISA IDs.

    We have got requests sometimes from customer asking to list their SAP Sold to ID Codes based on the ISA IDs. These IDs/TP codes will be SAP Sold to customer ID numbers which will usually be ST envelope's receiver ID. In SPE, for outbound envel...
    almost 4 years ago in Sterling B2B Integration SaaS / Onboarding 1 Not under consideration

    BUG : Sterling call center is not loading change Payment method screen from order summary screen

    Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
    over 4 years ago in Call Center 0 Not under consideration

    Batch assignment of transactions (esp returns) for agent ownership, review

    The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
    over 4 years ago in Call Center 2 Future consideration

    Allow EDIT Option for Codelist "Sender Code" and "Receiver Code " while editing a codelist

    Currently codelist in Config Center allows editing the codelist entries but it is limited only to Description and Text Fields. We should also have option to correct the Sender Code and Receiver Code incase it is incorrect. There was a instance in ...
    over 4 years ago in Sterling B2B Integration SaaS / Onboarding 0 Not under consideration

    Call Center Return Creation Screen

    When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
    about 5 years ago in Call Center 0 Future consideration

    Bundle Parent doesnt reflect consolidated status of child items

    When we add a bundle parent line with multiple components(Child items) , the parent item remains in "Created" status even when the child items move thru the fulfillment flow (Scheduled,Released,etc.,) and reach shipped/invoiced status. Only then t...
    over 5 years ago in Call Center 0 Future consideration

    Buyer Remorse Hold getting resolved while adding new line to an existing Order

    After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
    over 5 years ago in Call Center 0 Future consideration

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