IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 106 of 2953

Add AS4 Protocol to Partner Community Manager

With planned addition of AS4 to the core Sterling B2b Integrator, we request that the Partner Community Manager be updated to add AS4 as a protocol in the application/partner configurations. Partner/Application screens should allow for AS4 partner...
11 months ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Submitted

PEM application should have a user interface option for data deletion for all the components

In order to conduct penetration testing and identify vulnerabilities, it is sometimes necessary to create specific resources to assess how these vulnerabilities could be exploited. However, it is crucial to emphasize that the data or files generat...
almost 2 years ago in Sterling Partner Engagement Manager / Administration & Configuration 1 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

Allowing to Administrator Sponsor Users to Edit the Same Activity

We would like to request that two Sponsor administrator users have the ability to edit the same activity. Currently unless you are the one who creates or "saves" the activity it is not possible to edit. This has proven difficult for version contro...
almost 8 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Not under consideration

View Only access to Draft Order details

We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
7 months ago in Call Center 0 Submitted

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPT

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
about 2 years ago in Call Center 2

Single Sign On for PEM

Support Single Sign On for PEM to allow integration with identity management systems. This critical to comply with security requirements and verify user/partner identity. From a user experience, this is needed to provide a more seamless client/par...
almost 8 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Planned for future release

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Support a context specific CSS file to control the look and feel of UI dialog components

Add the ability for there to be a PEM context specific CSS file which could be updated by Sponsor Admins and would control the look and feel of UI dialog components within activities. This would require that the dialog components support the abili...
over 7 years ago in Sterling Partner Engagement Manager / Administration & Configuration 1 Not under consideration

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