IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 193 of 2970

Ability to convert rich-text to plain text - Call Center

Today in OMS - Call Center, a user must click on different links, tasks, pages, etc. in order to execute their various day-to-day workflows (some of which are performed many times per day). If users were able to utilize key shortcuts (in addition ...
over 2 years ago in Call Center 16 Not under consideration

Update SNMP support to v3

Security benefits, as per security issues detailed here: https://www.us-cert.gov/ncas/alerts/TA17-156A
over 7 years ago in Sterling Connect:Direct / Security 2 Not under consideration

Ability to create Alerts in IBM Call Center for Commerce using HTML formatting instead of plain text.

We use alerts as a workflow system to report tasks to particular areas of the contact center to assist customers. The agents will copy and paste from a resource guide web page with the details they need to capture, having the format in HTML allows...
over 2 years ago in Call Center 0 Future consideration

CIphers configuration for Connect Direct Web Services

Connect Direct Web Services configuration should allow to limit list of allowed ciphers. Similar functionality is present for protocol configuration under "server.ssl.enabled-protocols”. Support for similar parameter e.g. "server.ssl.enabled-ciphe...
almost 5 years ago in Sterling Connect:Direct / Security 1 Planned for future release

Ability to schedule on hand inventory publish for a set of DG’s or nodes

Currently, the IV events for inventory publish only include available units (supply - demands - safety stock). We have a need to schedule (intra day changes and nightly sync) the publish of ON HAND units for SKU/location level to certain external ...
about 5 years ago in Inventory Visibility 0 Future consideration

Ability to schedule the publish of network level availability for a set of DG's

The trigger DgAvailabilityChange Event allow you to publish availability changes for all DG's within a tenant ID. This does not allow us to schedule the publish from within IV and also restrict the data publish to a subset of DG's. Within IV, we n...
about 5 years ago in Inventory Visibility 1 Not under consideration

ISCCSDEV war in QA and Staging +

IDEA-1 It would be great to have flexibility of deploying ISCCSDEV war in the IBM Cloud. When customer was on PREM - the build was controlled at customer end and deploying ISCCSDEV war at higher environment (QA,Staging) was always a saver to debug...
over 2 years ago in Call Center 1 Not under consideration

Option to disable Connect Direct Web Services web page

Current version of Connect Direct Web Services software provides two interfaces - RESTful API and webpage GUI access. Software should allow to disable web GUI access.
about 5 years ago in Sterling Connect:Direct / Security 1 Planned for future release

Restore the Cipher.txt functionality

In Connect:Direct v4.1 for Unix and v4.6 for Windows, we use the Cipher.txt file to limit the selection of cipher suites to strong ones so the spcli.sh "Display CipherSuites" command only shows what's allowed in the Cipher.txt file. This good secu...
almost 8 years ago in Sterling Connect:Direct / Security 0 Not under consideration

Need to read/write files to 3rd part encryption format/schema via an I/O exit able to utilize sub processes for the decrypt/encrypt step.

We would be able to read/write to encrypted devices having proprietary formats.
about 5 years ago in Sterling Connect:Direct / Security 1 Not under consideration

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