IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 179 of 2965

Ability/ Option to clean up data loaded into IV via a self-serve option/ API

Currently, IV APIs do not give the option to clean up the data loaded into it via the integration with OMoC. There are APIs to perform adjustments or to zero-out the supplies/ demands and hence availability in IV (and thereby the process to clean ...
over 6 years ago in Inventory Visibility 3 Future consideration

C:D UNIX silent update shall honour cdBackupLocation and agentBackupLocation parameters

C:D UNIX silent update does not honour cdBackupLocation and agentBackupLocation parameters when updating
10 months ago in Sterling Connect:Direct / Installation & Upgrade 7 Future consideration

New parameter CD_ADMIN_GROUPID in CD_SRVR.INI

Currently silent installation for Windows allows to provide CD_ADMIN_USERID in CD_SRVR.INI. The enhancement is to add new parameter CD_ADMIN_GROUPID that would allow to provide Group Name as CD Administrator Group.
over 2 years ago in Sterling Connect:Direct / Installation & Upgrade 3 Not under consideration

Windows版のAWSサポートについて

Window版がAWS環境をサポートしてしない。 Windws版もAWS環境をサポートしてほしい。
5 months ago in Sterling Connect:Direct / Installation & Upgrade 3 Functionality already exists

Be able to configure RTAM to not monitor Model item level availability

RTAM spends time calculating the Model item level inventory availability (yfs_item.is_model_item = 'Y') but our business does not use this information so it's an opportunity to save resources for us. Could we add a customer overrides property to d...
5 months ago in Inventory Visibility 0 Under review

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Monitoring Dashboard Exposed for Clients

When working with our IBM partners, there was a tool that the team used for monitoring system health. We have implemented Sterling Inventory Visibility for our website (9/27/22). However, there is trepidation in the team as we have no way to see h...
about 3 years ago in Inventory Visibility 1

We request product support for C: D on IBM i on PowerVS.

We are seriously considering running IBM i on IBM cloud, and the lack of product support for C:D running on IBM i on PowerVS become a major barrier. I think that the behavior of IBM i on PowerVS is the same as physical server, so please support C...
about 4 years ago in Sterling Connect:Direct / Installation & Upgrade 1 Functionality already exists

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

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