IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 92 of 2953

Query that can provide a list of mailboxes that are not a part of any delete services

This report would provide us insight on mailboxes that need to be added to delete services. During onboards, there could be mistakes on adding mailboxes to delete services, and that way we know to update them.
5 months ago in Sterling B2B Integrator / Reporting 1 Not under consideration

IBM Sterling B2B Integrator - Automated way -Existing Customer data - examine ssh pub keys with size

Refer Case details response - Case number# TS010477941
about 3 years ago in Sterling B2B Integrator / Reporting 3 Needs more information

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

View Only access to Draft Order details

We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
7 months ago in Call Center 0 Submitted

Indicate Perimeter Servers which do not have a Service Adapter using it

In Troubleshooter, SI shows the current status of Perimeter Servers. This is the location where users are able to disable/enable the PS. On this same screen, it could also show a count of how many service adapters are using each perimeter server.e...
over 1 year ago in Sterling B2B Integrator / Reporting 1 Not under consideration

Need a list of schedule timing for all active scheduled Business Process

We need a list of reporting consist of exact schedule for all active Business Process Schedule, currently need to look one by one, we have about 3000 Business Process therefore its hard to kept at looking one by one BP schedule for manageability
over 2 years ago in Sterling B2B Integrator / Reporting 1 Future consideration

B2B System Logs UI - Logging Level Should Exist on All Logs

Currently, if you are in B2B -> System Logs UI and attempt to edit Log Settings for a log, you are offered two different scenarios: Scenario 1 - You are provided the Roll Over Interval drop-down and a Logging Level of "on" or "off". Scenario 2 ...
about 1 year ago in Sterling B2B Integrator / Reporting 1 Not under consideration

Add creation or deletion of SSH profiles to the admin audit report

We have scheduled the admin audit report in SI. However it is not logging the creation or deletion of SSH profiles. Recently a SSH profile was deleted from SI and we don't know who did it.
over 3 years ago in Sterling B2B Integrator / Reporting 1 Future consideration

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