IBM Sterling


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Store Engagement

    Serial getting stuck in PICK-VIRTUAL when two associates picks the task at same time.

    When two associates attempt to work on the same pick request at almost the same time, the completed pick gets stuck in 'In Progress' status in the UI. While the OOB UI displays a pop-up warning that the request is already assigned to another user,...
    about 1 month ago in Store Engagement / Performance 0 Submitted

    Increase Batch Pick Additional Criteria Limit

    Use Case / Description Currently, the Batch Pick Configuration – Additional Criteria supports only 3 values in the array. For example, if a customer has 12 Shops and wants to configure Batch Pick grouping based on Shop, only 3 Shops can currently ...
    25 days ago in Store Engagement / APIs & SDKs 0 Submitted

    API to Update Pick Request Status

    Currently, there are scenarios where the Shipment Status and SIM Pick Request Status are not in sync. Similar to the existing Shipment Status Change Transaction, an API to update the SIM Pick Request Status would be useful. This API can be used to...
    25 days ago in Store Engagement / APIs & SDKs 0 Submitted

    Quick actions from Lookup Inventory

    Objective: Introduce location‑level Quick Actions directly within the Item Lookup screen, allowing store associates to initiate common SIM inventory tasks without navigating away from the lookup context. Each eligible location line includes a “Qui...
    7 months ago in Store Engagement / Usability 0 Under review

    Put away multiple SKUs to one location

    Today, when stores receive cartons, there are multiple SKUs within a single carton. We are doing put away at carton level to reduce the time spent by the store users. As more often than not, all SKUs in the carton go to single destination location...
    11 months ago in Store Engagement / APIs & SDKs 0 Under review

    Allow PersonInfo MarkFor update during order modification of partially shipped lines when we split the line by canceling the open quantity and creating a new line within the same transaction.

    Customers may need to update MarkFor (contact information) as part of an order modification on a partially shipped line. Currently, During Order Modification when we split the line by canceling the open quantity and creating a new line, the MarkFo...
    about 2 months ago in Store Engagement / Usability 0 Submitted

    Expose SKU-Level Movement History in Store Engagement (SIM)

    Problem Statement Currently, Store Engagement (SIM) does not provide a way for store associates to view historical inventory movements at the SKU level within the application. When inventory discrepancies occur—such as missing units or inventory f...
    4 months ago in Store Engagement / Other 0 Future consideration

    Lookup inventory by location takes long

    When lookup inventory is done by location, we are seeing a lot of latency (upto 20 mins!) when fetching a location which has 36k SKUs.
    11 months ago in Store Engagement / Performance 1 Under review

    Manage Count Programs Through Store Engagement UI

    Creating, updating, deleting and viewing Count Programs is inherently a business function that should be self-managed by store managers and store operations business users. Currently, there is no UI in Store Engagement to enable business users to ...
    about 1 year ago in Store Engagement / Usability 2

    Store Engagement UI for Configuring Batch Pick

    Creating, updating, deleting and viewing Batch Pick Configuration is inherently a business function that should be self-managed by store managers and store operations business users. Currently, there is no UI in Store Engagement to enable business...
    4 months ago in Store Engagement / Usability 0 Planned for future release

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