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Status Submitted
Workspace Store Engagement
Categories Performance
Created by Guest
Created on Aug 17, 2026

RELATED IDEAS

Serial getting stuck in PICK-VIRTUAL when two associates picks the task at same time.

When two associates attempt to work on the same pick request at almost the same time, the completed pick gets stuck in 'In Progress' status in the UI. While the OOB UI displays a pop-up warning that the request is already assigned to another user, if both associates proceed within milliseconds of each other, the system encounters a race condition. We request IBM to implement proper concurrency control or locking mechanisms to resolve this issue and prevent pick tasks from getting permanently stuck.

What is your industry? Retail
How will this idea be used?

When two associates attempt to work on the same pick request at almost the same time, the completed pick gets stuck in 'In Progress' status in the UI. While the OOB UI displays a pop-up warning that the request is already assigned to another user, if both associates proceed within milliseconds of each other, the system encounters a race condition. We request IBM to implement proper concurrency control or locking mechanisms to resolve this issue and prevent pick tasks from getting permanently stuck.

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