This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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Customer data is stored in the dedicated instance of the mongodb
Telstra Security Operations - Risk Assessment Rating Medium Solution hypervisor and storage is not dedicated to Telstra. The application and VM's and a separate instance of mongo db are dedicated to Telstra but the hypervisor and IBM cloud object ...
Customer specific encryption keys for cloud object storage (Resolution Rooms)
Telstra Security Operations - Risk Assessment Rating Medium Data at rest is encrypted using a shared encryption key. Mitigation Recommendation:IBM to provide a solution where encryption keys are unique for each customer.
Logging and Monitoring - extend the storage of Application logs to 12 months
Telstra Security Operations - Risk Assessment Rating High Audit logs are not stored for 12 months or sent to Telstra's splunk solution. Infrastructure audit logs are stored for 12 months but application audit logs only stored for 90 days. Mitigati...
When there is a notification for a new 'External Event', a hyperlink is there on the notification, but it does not take to the event or anywhere (basically hyperlink on ExternalEvent notification not working)
This leaves the user to figure out h...
In Watson Response in Resolution Room - add link to Ops Center Data
As every user I would like the ability to have a link in the answer (to an Ops Center question), which will take me to more detailed information related to my question in the Ops Center, so that I can have a more clear vision of the issue.Ops Cent...
As a support person, I would like to have access to all the tenants of all the customers as a potential solution to access all customer tenant.
Other solution that need development.
Drop down list accessible to support to select any tenant to w...
A business is considered as a division or department in a corporate divisional relationship. Each business has a parent company. A company is the parent of one or more businesses, and the businesses report to the company.
Some business data is ass...
Scenario - User tries to upload some KPI data and proceed till Map data fields. At this stage, user got to know that he has uploaded incorrect file. Once he click on Back button to upload a new file, system prompts you to save the data feed. User ...
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