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As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
To upgrade/install Global Mailbox is a large and complex process. My current Global Mailbox production environment encompasses two data centers, each containing the following (4 SFG/GM servers, 6 Cassandra/Zookeeper servers, 2 MQ servers). We are ...
Cognos reports extract through standard integration mechanisms
We have an inhouse alerting, monitoring and reporting capability that is dependent on receiving data from various applications. We are writing custom reports in Cognos reporting suite to access the data that is needed to deliver our requirements. ...
Display fulfillment overrides information in Node Availability API output
If a node is disabled for a given delivery method the availability will show 0 but there's no context of why it's 0. Displaying fulfillment overrides information in output will allow callers of the API to distinguish between not having available i...
Apply / Resolve Holds feature missing in Store engagement
Costco is migrating their business from RCP SOM to Store Engagement. We are missing Apply / Resolve hold feature for an order - which is widely used by store associate today in case they want to enforce / bypass and proceed with the order processi...
Request to include a version.txt manifest file in the downloaded OMS devtoolkit_latest.tar
Request to include a version.txt manifest file in the downloaded devtoolkit_latest.tar to distinguish between the downloaded dev toolkit tar files. For example, a version.txt content will consist of: 18.104.22.168
We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
Ability to trigger the Supply or Demand buckets inventory picture for an item on demand/need basis
Currently client systems are subscribed to supply change and demand change events from IV over webhooks to reflect inventory buckets for client front end needs. For any missing events due to any reason, there is no functionality in IV to retrigger...
This new idea is to request that Sterling Control Center Director allow configuration propagation, in this case from Connect:Direct (userfile, netmap, InitPams, Secure+), via Batch, and not just via the graphical interface.
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