IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 115

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
6 days ago in Call Center 0 Submitted

be able to schedule the deployment of a map/ envelope

We are used to receive requests to move map, envelope or code lists to Production on specific date/time. Sometimes we need to contact teams from other geographies for them to finish the work because the time is out of our business hours.It would b...
over 1 year ago in Sterling B2B Integration SaaS / Other 0 Future consideration

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Displaying a different color in CTE and production for Config Center and Legacy Inflight to help support to differentiate both environments,

Displaying a different color in CTE and production for Config Center and Legacy Inflight to help support to differentiate both environments.
about 3 years ago in Sterling B2B Integration SaaS / Other 5 Not under consideration

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

Bulk export maps from ConfigHub/ConfigCenter

Currently we dont have any option to export all maps (.mxl) from ConfigHub or Config Center. It is a TDS task to support and implementations teams to download all the maps one by one. By implementation this we can save a lot of time. Now a days cu...
almost 3 years ago in Sterling B2B Integration SaaS / Other 0 Planned for future release

Confighub – Business Alias Name Not Displayed in Code Lists and Maps

Currently, we have several customers where identical code lists and maps are deployed across multiple Business Aliases (BAs) under the same customer account. This setup creates confusion for both customers and support teams, as it becomes difficul...
4 months ago in Sterling B2B Integration SaaS / Other 1 Future consideration

One of B2BI SAAS Customer Feedback Self Service Code list Hanon Feedback - View/Edit Rights to Orchestration code list.

One of SCBN Customer supplier/customer onboarding is unable to do it themselves as they require access to make entries in the orchestration Codelist (SAT Codelist), which they currently do not have. The customer is requesting access to this codeli...
4 months ago in Sterling B2B Integration SaaS / Other 2 Not under consideration

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