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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 13

Ability to Scan Files for Viruses in the DMZ before arrival in Secure Zone

Need a facility to contact a server via ICAP to scan files (similar to how QuickFile) works. This can be achieved by installing SSP perimeter servers on the virus server in its zone and have SSP engines leverage a persistent connection between the...
almost 8 years ago in Sterling Secure Proxy / Usability 1 Delivered

reading Source IP address from HTTP headers through for example X-Forwarded-For

Currently there is a dynamic routing feature to read incoming source IP address and base the routing based on this value. However many organizations dont support having source IP address hitting the SSP engine servers. Usually the incoming IP addr...
about 7 years ago in Sterling Secure Proxy / Usability 2 Delivered

Physical Kit items are not showing components under it in Next Gen Call Center

It is useful to get the components under the Physical Kit items
over 1 year ago in Call Center 0 Delivered

Deny Access/Blacklist for common ID's

Add ability to create and utilize a blacklist in order to quickly block common used id's in penetration scans. While the ID's are not used and access is denied, the login attempts still go through the full authentication attempts which generate ov...
almost 8 years ago in Sterling Secure Proxy / Usability 6 Delivered

Need for Sterling Secure Proxy to Support IPv6

Need for Sterling Secure Proxy to Support IPv6
almost 8 years ago in Sterling Secure Proxy / Usability 1 Delivered

Sterling Secure Proxy does not currently support the forward proxy

No description provided
almost 7 years ago in Sterling Secure Proxy / Usability 4 Delivered

Some sites still require Implicit SSL due to business pressure

Implicit SSL is generally not a best practice when setting up FTPS. The preferred alternative is Explicit SSL, which is the current standard for FTPS connections for Secure Proxy. However, some of our customers experience intense business pressure...
over 4 years ago in Sterling Secure Proxy / Usability 1 Delivered

Item Rich Media Images not being displayed in SBC and Call Center Commerce

No description provided
about 7 years ago in Call Center 3 Delivered

Total number of results in the Search

User would like to see total number of results in the search result set, to visually clue in the CSR about number of Orders for a given Customer account. It is a usability enhancement that improves their productivity on Call Center application.
about 5 years ago in Call Center 0 Delivered

Expand shipping information by default

In the current UI we had to do customizations in order to expand the shipping information on the shipping details page. In the new UI we would like for information to always be expanded therefore reducing the number of clicks for a customer servic...
over 3 years ago in Call Center 4 Delivered