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In the current UI we had to do customizations in order to expand the shipping information on the shipping details page. In the new UI we would like for information to always be expanded therefore reducing the number of clicks for a customer service agent and speeding up a customer contact.
What is your industry? | Retail |
How will this idea be used?
In this case, the functionality would make for a much smoother UI/UX experience for the customer service team and reduce the length of a customer contact. |
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Hi Jake,
This feature is under development in the new Call Center.
Hi Jake,
The shipping details will be displayed as desired.
The payment details will be on a separate page.
Please see the attached screenshots for some examples.
Hi Jake,
Please provide a few screenshots. Thanks.