IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 92 of 2953

Adding SSCTL commands for rolling restart and restarting all agent/integration servers

Currently we do not have any commands for Rolling Restart process and agent start/stop processes in SST CLI. Current SSCTL commands are available for Uploading, listing, deploying, upgrading, downloading customizations processes along with CDT rel...
3 months ago in Self Service Tool 1 Under review

Users should have the ability to produce an alert whenever Control Center loses connection to it's own database

Of course, whenever it loses connection to the DB it will not be able to write anything to the EVENTS table but when that connection is re-established, there should be some message written that indicates there's been a problem that we can monitor ...
over 1 year ago in Sterling Control Center Monitor / Other 1 Functionality already exists

Monitor Alert on Self Service Process Failures

If a self service process falis ( server trigger failued ) we need a alert on the email
5 months ago in Self Service Tool 0 Under review

Export all the results in one csv file, even if results are in multiple pages - IBM SQL DB Query Client

One request for enhancing the db query client. Even if results show up in pagination. Can you enable a feature where I can export all the results in one csv file. Like for e.g. if query results in more than 10K records, need a feature to export al...
over 2 years ago in Self Service Tool 0 Future consideration

Implement Emails for proactively monitoring API and agent's performance.

Similar to what we have on SST for MQ alerts where we can add thresholds it would be useful to have options to add alerts around API thresholds, Agents response times. This will be useful for customers going into Peak to foresee any issues of agen...
12 months ago in Self Service Tool 0 Future consideration

Provide monitoring of Up/Down status for PEM components (PEM,PR,PP,PCM)

Partner Engagement Manager is a core component of a modernized Sterling stack and provides critical partner facing interfaces (both external and internal) that should be monitored. CCM should provide out of the box monitoring for UP/DOWN status an...
almost 2 years ago in Sterling Control Center Monitor / Other 0 Planned for future release

Make Open Telemetry available in CCM

Please make Open telemetry available in CCM. CCM should be able to monitor 1) Queue depth from MQ perspective 2) Loss of connectivity between B2Bi and MQ server. Refer to Idea CCM1-I-382 This was the issue we had in production MQ serve...
5 months ago in Sterling Control Center Monitor / Other 0 Submitted

Improvements to JMS monitoring screen in SST

I'll attach my suggestion / queries in a docx as it includes some pictures. In summary, since the move to the new JMS monitoring we have some questions and suggestions for how it could be improved, in particualr on the Queue depth graph and the qu...
over 1 year ago in Self Service Tool 0 Future consideration

Create alert if the adapters do not come up after SI server comes back up.

It is critical for us when the SI app server comes up after being down or after patching to know if the required MQ adapters, Http server and Http Client adapters come up as expected. We want to be alerted if the MQ adapters and HTTP Server and HT...
about 1 year ago in Sterling Control Center Monitor / Other 2 Under review

Direct connector from ICC to ServiceNow

ICC generates SNMP traps and an intermediate tool captures it and then generates ticket on ServiceNow. This gives less control on how the tickets are generated on an incident management tool. Also, if there is a direct connector, we may also get r...
5 months ago in Sterling Control Center Monitor / Other 1 Submitted

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