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Status Submitted
Workspace Sterling Control Center Monitor
Categories Other
Created by Guest
Created on Jun 12, 2025

RELATED IDEAS

Make Open Telemetry available in CCM

Please make Open telemetry available in CCM.

CCM should be able to monitor

1) Queue depth from MQ perspective

2) Loss of connectivity between B2Bi and MQ server. Refer to Idea CCM1-I-382

This was the issue we had in production

MQ server had gone down. MQ adapters at our end in SI did show as enabled but we were not able to consume the messages. In the logs, this is what we see when this happened,

WebSphereMQSuite.log.D20241024.T000000:[2024-10-24 07:56:40.362] ERROR 000000000000 GLOBAL_SCOPE <WSMQConxPool-WSMQCleanupThread--313461791> Exception closing and disconnecting

WebSphereMQSuite.log.D20241024.T000000:com.ibm.mq.MQException: MQJE001: Completion Code '2', Reason '2009'.

WebSphereMQSuite.log.D20241024.T000000:Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=2009

WebSphereMQSuite.log.D20241024.T000000:Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=2009

WebSphereMQSuite.log.D20241024.T000000:Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=2009;AMQ9213: A communications error for 'TCP' occurred. [1=java.net.SocketException[Connection reset],4=TCP,5=sockInStream.read


What is your industry? Retail
How will this idea be used?

If CCM can monitor when MQ depth goes over a certain threshold and/or Connectivity is lost between B2Bi and MQ Server, alerts can be created in CCM.

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