IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Needs more information
Workspace Sterling Control Center Monitor
Categories Other
Created by Guest
Created on May 1, 2024

RELATED IDEAS

Users should have the ability to produce an alert whenever Control Center loses connection to it's own database

Of course, whenever it loses connection to the DB it will not be able to write anything to the EVENTS table but when that connection is re-established, there should be some message written that indicates there's been a problem that we can monitor for.


There's information in some IBM documentation that suggests we could set up monitoring for event codes CJDB041E or CJDB026E - but we've tested this by killing the connection to the DB for 5 minutes and then restoring it again and neither of these error codes are reported in the EVENTS table for this scenario.

This would be particularly useful for HA clusters, if the application was able to tell the user when a failover event may have occurred.

What is your industry? Banking
How will this idea be used?

This would be useful to tell us when a DB issue has occurred.
  • Admin
    Mike Lamb
    Reply
    |     May 2, 2024

    HI Ashley,


    Control Center will retry for 10 minutes. The event will not show up in the UI or DB event table but a rule can be created to send the alert to email or other places supported by the action.


    Thanks,

    Mike Lamb

    Sterling Data Exchange, Product Management

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.