IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

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improve house cleaning efficiency

We at FEPOC has been using this product together with ITXA and ITX since 2019. The issue here is that the house cleaning jobs are not keeping up with the high volume we process every day. See the detail word document in support ticket TS018931836....
6 months ago in Sterling B2B Integrator / Performance 5 Planned for future release

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
6 days ago in Call Center 0 Submitted

Global Cleanup Logic in External Purge Process

The external purge functionality in B2BI has shown significant improvement compared to the internal purge mechanism. However, further enhancements are needed to ensure the database and file system remain lightweight, scalable, and cost-efficient i...
3 months ago in Sterling B2B Integrator / Performance 0 Submitted

Support Oracle RAC in load balance mode

IBM's largest customers have invested heavily to implement Oracle RAC databases for resilience but due to the way B2Bi's database is designed there are performance implications to switching on RAC load balance mode. This forces all queries to a si...
4 months ago in Sterling B2B Integrator / Performance 1 Under review

Ability to invoke a BP in a specific queue other than its default queue

In order to prioritize processing of certain transactions over others in common BP's it would be useful if we were able to specify a specific queue for an Async BP to be invoked in rather than have it invoked in its default queue.
over 2 years ago in Sterling B2B Integrator / Performance 1 Under review

AI-Powered B2BI Tuning Recommender

IBM Sterling B2BI provides a wide range of configuration options to maximize performance. As file volumes increase due to business growth, manually identifying and applying the right tuning adjustments becomes complex and time-consuming. Currently...
about 1 month ago in Sterling B2B Integrator / Performance 0 Submitted

LZ4 compression in Kafka consumer adapter

The Kafka consumer adapter is unable to retrieve messages from Kafka topics that have LZ4 compression. Is there a solution in the Sterling Integrator Kafka settings, or how should we manage this? Without compression, there will be many concerns wi...
about 2 months ago in Sterling B2B Integrator / Performance 0 Submitted

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Mailbox delete should mark all mailbox data for deletion

Customer urgently needs the mailbox delete options shown in the attached image to delete all data associated with the mailbox entry. Some data is being marked for deletion, but not everything. They need all data associated with that mailbox entry ...
5 months ago in Sterling B2B Integrator / Performance / Usability 1 Planned for future release

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