IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 88 of 2952

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
8 days ago in Call Center 0 Submitted

Allow custom path configuration of Extended Rule Library path in the Sterling Mapper

Currently the Sterling Mapper defaults to a path of C:\Program Files (x86)\Sterling Commerce\Map Editor\Extended Rule Library due to security policies some users are not able to place their Extended Rule Libraries to that location. The desired beh...
about 2 months ago in Sterling B2B Integrator / Mapping & Translation 0 Submitted

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

Support for latest X12 standard versions (such as version 8050)

Trading partners are now using updated X12 standard versions, such as version 8050. Sterling B2B Integrator users/customers will not be able to do business with trading partners if standards are not in step with community X12 standard versions.
9 months ago in Sterling B2B Integrator / Mapping & Translation 2 Future consideration

JSON Layout Generator

As part of Map Change team we receive requests for JSON map development. JSON maps layout will be differ from typical maps as the expected output is human readable text to store and transmit data objects consisting of attribute–value pairs and arr...
over 5 years ago in Sterling B2B Integrator / Mapping & Translation 3 Planned for future release

Ability to correlate deferred documents with the ST control number assigned to them at time of enveloping

For each document that we process and defer, we lose track of the specific control numbers that are assigned at the time of enveloping. For instance, if you defer 5 separate documents at various times and later run enveloping, we need a method to ...
over 4 years ago in Sterling B2B Integrator / Mapping & Translation 1 Future consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

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