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IBM Sterling


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Order Management (OnPrem & OMoC)

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Enable Dynamic Carrier and Carrier Service Selection in ScheduleOrder Transaction

We request an enhancement to the IBM Sterling Order Management System (OMS) to allow the ScheduleOrder transaction to dynamically compute and assign the best available Carrier and Carrier Service when these are not explicitly specified on the Orde...
18 days ago in Order Management (OnPrem & OMoC) 3 Under review

Ability to search for orders by ISBN or UPC

I work for a college campus bookstore, and it's incredibly frustrating to have to manually go into each individual order to see if a specific book or product is in the order. We get hundreds of orders, and sometimes, like this past Friday, we only...
22 days ago in Order Management (OnPrem & OMoC) 0 Submitted

Inventory Audit details page in Order Hub should be more meaningful to end users.

Inventory Audit details page in Order Hub should be more meaningful to end users and help to refer the shipment/order linked to transaction type of the inventory change. Example below In Inventory audit details screen in Order Hub UI the Reference...
4 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Chained order link is not always visible on Order Lines table in Order Hub

Chained order link is missing in Sales order line table, for scenario where a Return order is archived (residing in history table) and sales order is active order (residing in transaction table). It shows up fine when the return order also resides...
4 months ago in Order Management (OnPrem & OMoC) 2 Future consideration

Alert the support team when system has not received messages for a specific window of the day

We are looking for a alert that notifies us if no messages are received in the queue. Currently, we have an SST alert for 'Message In,' but it cannot be time-bound — for example, if no messages are received between 1 AM and 2 AM then alert us.
about 1 month ago in Order Management (OnPrem & OMoC) 0 Under review

Most effective KPIs based on business need

As of today, Order HUB’s Workspace allows for the creation of personalised dashboard workspaces and reports, based on the two KPIS of purchase orders and sales orders, that can only be consulted online and targeted up to 30 days before. The object...
12 months ago in Order Management (OnPrem & OMoC) 1 Future consideration

Assess and modify Sterling OMS to adhere to Kubernetes Application security controls and best practices for hardening applications to benefit IBM and other IBM customers.

To improve the availability, reliability, security, and scalable operations of OpenShift clusters and the applications that share them, enforcing K8s policies and best practices from Red Hat, Google, the Cloud Native Computing Foundation (CNCF), a...

Enhancement Request: Order Service API Audit Logs

Hi IBM Sterling Support Team, We are requesting an enhancement to the Order Service API to provide comprehensive audit logs for API calls. Currently, we lack detailed, accessible audit trails for interactions with the Order Service API. This absen...
about 1 month ago in Order Management (OnPrem & OMoC) 0 Under review

OOB feature to deactivate an Enterprise/Node as a seller from UI without the need to delete organization configuration

Currently there is no feature available OOB like a check box to enable or disable an enterprise which is a seller or a node which is a seller. Hence it keeps on showing up on the dropdown on UI related to organization. The requirement is to deacti...
5 months ago in Order Management (OnPrem & OMoC) 1 Future consideration

Modification in CancelOrder API functionality to preserve the Shipment Notes

Current Scenario : At the time of order cancellation "CancelOrderAPI" is cancelling all the active shipments & wiping the Shipment notes along with it. Requirement : We want to preserve the Shipment notes which are getting wiped at Order cance...
about 2 months ago in Order Management (OnPrem & OMoC) 0 Planned for future release