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Self Service Tool

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Ability to modify payment details of order in OMoC

Currently in the OMoC version of the call center, there is no ability to change the payment details on the order. This means that if the original payment method failed due to card expiry, insufficient funds etc. the customer cannot have the paymen...
almost 5 years ago in Self Service Tool 0 Functionality already exists

OMS SMA property management support for multi Cognos URL (QA & Prod)

OMoC offers cognos capability for OMS clients. There are two cognos URLs for qa and prod respectively. These URLs are required to be configured in customer_overrides.properties of OMS. SMA doesn't allow to configure these lengthy cognos URLs in pr...
about 5 years ago in Self Service Tool 1 Not under consideration

Ability to Stop/Start a particular instance of an Agent/Integration server

Hi Team, As a part of housekeeping activities we often come across scenarios where we need to do a restart of a Agent/Integration server. This restart could impact the processing of orders for a time being which could lead to business impact. To d...
about 5 years ago in Self Service Tool 1 Functionality already exists

Need the ability to build the doc ear on the OMoC self serve tool

The OMoC self serve tool should also expose the ear build option to build and deploy the doc ear. This will allow for javadocs to be viewed through the dev and QA OMoC environments. Alternatively they should be publicly available like they are for...
about 5 years ago in Self Service Tool 1 Not under consideration

UCD Self Status / SST Final Status of a process to reflect the success / failure of underlying action.

Following on from Shop Direct SF ticket TS002163187, the CDT 'Import CDT' process was failed because of a known failure issue regarding PLT_PROPERTY and PLT_PROPERTY_METADATA being Append Only. The UCD process expected this failure of the called C...
over 5 years ago in Self Service Tool 0 Functionality already exists

Allow multiple simultaneous deployments to different environments.

With IBM owning the OMoC deployment process I expect the processes to be somewhat different though the same general capability to exist. The ability to do simultaneous deployments certainly exists outside of OMoC with IBM OMS, the same should be p...
over 5 years ago in Self Service Tool 1 Functionality already exists

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