IBM Sterling Ideas
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
Receive notifications on the decision
Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
As a part of housekeeping activities we often come across scenarios where we need to do a restart of a Agent/Integration server. This restart could impact the processing of orders for a time being which could lead to business impact. To deal with this situation, we would recommend IBM to provide us with a functionality where we could restart the Agent/Integration servers in a rolling fashion, i.e. the different instances of the server can be restarted in a rotational fashion. This will help us to achieve a zero downtime and the orders will not be stuck at any point of time.
Although this kind of functionality do exists in the SMA server dashboard, but it does not solve the purpose. SMA console which has an individual stop button for every instance is misleading as of now , because it stops all the instances of a server.
We request you to look into this case and do the needful to achieve this.
|What is your industry?||Retail|
How will this idea be used?
This will help us to achieve a zero downtime and the orders will not be stuck at any point of time.
Do not place IBM confidential, company confidential, or personal information into any field.