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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...

All ideas

Showing 805

Enhancement Support Case for App Gateway

Enhancement Support Case for App Gateway As we have been using App gateway along with Load balancer , below are the two cases where we have had to fix issues with Microsoft and Internal Pepsi app gateway team to resolve logout issues TS009590679 T...
over 3 years ago in Sterling B2B Integrator / Performance 0 Future consideration

Provide for native (non-UE) configurability to record discounts/promotions at unit level, to align with most omni-retailers best practices in refunding multi-unit orders

First, please see: https://www.ibm.com/support/pages/node/269415 In IBMs response, the Sterling team states that it is "as designed" that a customer would receive an entire unit's refund upon the return of the first item of a multi-line order, wit...
over 3 years ago in Call Center 1 Future consideration

snode.work.path parameter for IBM Connect:Direct for Windows

The "snode.work.path" parameter is available in IBM Connect:Direct for UNIX while it is not in IBM Connect:Direct for Windows. The idea is to have similar functionality in Windows version. It will allow to share SNODE work files among nodes in a l...
over 6 years ago in Sterling Connect:Direct / Administration & Configuration 1 Future consideration

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
over 3 years ago in Call Center 1 Future consideration

Add "Session ID" for SEAS authentication attempts

In a high-traffic system it can be difficult to determine which log entries in the seas logs are related to a given authentication attempt. Currently we're forced to grep / search for the specific username /timeframe and then manually parse throug...
over 6 years ago in Sterling External Authentication Server / Administration & Configuration 0 Future consideration

Remove Division from mandatory field when bulk editing from file

Division is currently a mandatory field when bulk editing from file, our company uses Plant and Material to identify a unique record, to a certain degree Store ( or SLOC in SAP). I suggest we do away with Division as a mandatory input if other cus...
over 1 year ago in Maximo Inventory Optimization 1 Future consideration

Ability to add custom HTTP headers for PEM application

Due to security concerns, security team likes to have custom HTTP headers in all HTTP traffic. Request you to please add a new feature is to be able to configure HTTP header for PEM application. This is required to get CA signed certificates from ...
over 3 years ago in Sterling Partner Engagement Manager / Security 1 Future consideration

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
over 3 years ago in Order Management (OnPrem & OMoC) 4 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 3 years ago in Call Center 0 Future consideration

API response status of eInvoice in Peppol

Currently, if there is an error while sending eInvoices, SCBN will send a notification email to the main partner. The partner has to manually update the status of the eInvoice or inform the customer on the status via offline means such as a phone ...
over 6 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration