IBM Sterling Ideas
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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Currently, if there is an error while sending eInvoices, SCBN will send a notification email to the main partner. The partner has to manually update the status of the eInvoice or inform the customer on the status via offline means such as a phone call. This is a labour intensive effort.
We seek automation for an API status query or an API response every time the system sends the eInvoice. Enabling this would allow the sender to be informed on the status in a more effective/ timely manner.
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How will this idea be used?
It's like a delivery report, upon eInvoice successfully sent, expecting SCBN return a status of Success, otherwise, return a status of Error/Failed with an error code, so in our system we can reflect the status.
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