IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4

All ideas

Showing 2874

Improve case sensitivity in OMS search functions

Searching for a name in the OMS requires a perfect match with capitalization. I would like this to be improved so that the OMS also brings up names that are not perfect matches. For instance, if I search Jake Brewer, but the customer input jake br...
about 3 years ago in Call Center 2 Functionality already exists

Create refresh button for Returns

When a return order is created it should have a refresh button OOTB in the OMS UI that allows the user to refresh the return without having to go back to the original order.
about 3 years ago in Call Center 1

Built in Multi Line Reshipments

Currently, If a customer needs an entire order reshipped the user would need to reship each line individually and the lines would release separately. We would like a OOTB way to reship multiple lines at one time and have them release together.
about 3 years ago in Call Center 1

SalesForce Case TS******* email notification to have Client Name in the Email Subject

Email notification from SalesForce only have ticket ref and initial comment in Email Subject. It would be very helpful to see from an email subject (or even content) which client/customer the ticket has been opened by / updated by. At the moment w...
over 6 years ago in Call Center 2 Not under consideration

User group filter with & (and)/ |(or) and return attribute customisation

To implement PEM SSO current PEM can only use custom attribute / attribute with which can only return one string. Expected output as mentioned below.Sample output user role: </property><property><name>role</name><value&g...
about 3 years ago in Sterling External Authentication Server / Administration & Configuration 2 Future consideration

Suppress password policy error messages from SEAS logs if using Ping for Active Directory.

ERROR LdapPasswordPolicyRetriever - ************** Uknown or unsupported LDAP server detected We use Ping for our Active Directory solution and it was determined that Ping does not return the password policy to SEAS as expected. Therefore, this...
about 3 years ago in Sterling Secure Proxy / Usability 1 Functionality already exists

Order Management on Cloud dataload to use DB Index and runstats for table YFS_ITEM

During an OMoC initial dataload there can be a need to upload 1M+ item records to the YFS_ITEM DB table. This table is initially empty and non indexed. This can make the dataload INSERT take a very long time when using the ManageItem API. There is...
over 6 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
about 3 years ago in Call Center 3 Future consideration

Order Managment on Cloud INT Server instance to log failing MQ message MSGId and create alert.

Within an OMoC (Order Management on Cloud) environment an INT server instance (IntgName) integrates with the MQ QMGR for reading/writing MQ messages for OMoC integration processing. When the MQGET of a message from an inbound queue fails we see a ...
over 6 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

IV actions should be allowed to enable at onboarded enterprise level

Currently, the IV inventory snapshot and supply/demand change actions work only when enabled at DEFAULT level.
over 6 years ago in Inventory Visibility 0 Planned for future release

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