Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

OMS - Order Management (OnPrem & OMoC)

Showing 223 of 2681

Allowing changing of shipping service of shipment through BUC

Changing shipping service of orders (FROM UPS 2nd day to next day or vice versa ) is an important functionality which is being perfromed by support team on day to day basis.
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Functionality already exists

During cancellation the Charge Amount should not get refunded when the ChargeType configured as "Non Refundable"

There could be some header charges like Donations which shouldn't get refunded when customer cancel the order. There's a existing configuration in Sterling to keep the header charges as non refundable (IsRefundable="N") however it is not working f...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Delivery charge should be refunded for carry orders with non pre-paid tenders

The business requirement is to support order level promotional discounts(which applies to the whole basket) for Carry orders. For Carry order with non pre-paid tender (not pre-settled) and having header charges as promotions passed in the create o...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

getProperty to be able to decrypt database managed properties

If we enable property encryption by setting up the yfs.propertyencrypter.class property property encryption works only for file based properties. E.g. properties kept in the yfs.properties and yfs.properties_<module id>_ext files or customer...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Provide for quota-free import of in-store transactions ("take sale" / "cash and carry") for use in association with blind returns / refunds

Today, we may receive the return of an unit/sku which was purchased in-store (cash-and-carry, take sale. NOT an order...) to our distribution center, within a valid return window, with a request for a full refund to the original form of payment. B...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Break Links between Sales Order and Transfer / Purchase Order

At DalTile, we create sales orders linked with either transfer or purchase orders depending on where the item is sourced from. The reason is that inventory does not exist at the store and the customer order needs to be directly tied to the incomin...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 8 Functionality already exists

Database extensions should have a provision to create indexes only on ACTIVE tables.

Database extensions should have a provision to create indexes only on ACTIVE tables. As most of the queries/monitoring and reporting are performed on the ACTIVE tables. These indices may not be always needed on the HISTORY tables.
almost 4 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Graph to display fulfillment plan for a particular order

being capable to see a graph related to fulfillment plan of a particular order: where/when each item is sourced, with TO and PO generated to transfer items between nodes, items merge visualized with dates at a particular node then at the end, deli...
almost 4 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Provide manageItemNodeDefn API

The createItemNodeDefn call fails if the record already exists and using modifyItemNodeDefn will fail if the record doesn't exists. So when Sterling receives the safety stock details, we have to first make a getItemNodeDefn call & then invoke ...
almost 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Being able to get alerted through intelligent data-driven alerting mechanism

Provide us an ability to get alerted as part of data driven alerting. Examples No Orders not created in last one 20 Mins Low Volume of Shipments from DC Higher Fraud Hold Pending Orders Schedule Agent backlog High Configurable by Channel, Threshol...
almost 4 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration