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Status Future consideration
Workspace OMS - Order Management (OnPrem & OMoC)
Created by Guest
Created on Feb 12, 2021

RELATED IDEAS

Being able to get alerted through intelligent data-driven alerting mechanism

Provide us an ability to get alerted as part of data driven alerting.

  • Examples

    • No Orders not created in last one 20 Mins

    • Low Volume of Shipments from DC

    • Higher Fraud Hold Pending Orders

    • Schedule Agent backlog High

  • Configurable by Channel, Thresholds, Backlog and multiple other attributes to enable

What is your industry? Retail
How will this idea be used?

We have these intelligent alerts in our on-prem environments. It is important for us to be alerted as events occur.
  • Guest
    Reply
    |     Sep 2, 2021

    @Ritesh - We had mutliple demos with the Prodcut Team & Account manager explaning these, supposed to get an ETA on missing features instead of closing. Please reach them if you need any additional info and happy to line the additional sessions to make progress on these.

  • Guest
    Reply
    |     Sep 2, 2021

    Hi, Since we have not received any further information on business use cases requested on 3/9/21, I am closing this as. Please reopen the idea with all required information if needed

  • Guest
    Reply
    |     Mar 9, 2021

    Hi, thanks for logging this idea.

    Could you please add more details about use-case(s) for the examples?

    IBM OMS provides multiple ways of proactive monitoring that can be configured on pipelines. Some of the examples mentioned in this idea may be met with pipeline monitoring rules.

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