IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Being able to get alerted through intelligent data-driven alerting mechanism

Provide us an ability to get alerted as part of data driven alerting.

  • Examples

    • No Orders not created in last one 20 Mins

    • Low Volume of Shipments from DC

    • Higher Fraud Hold Pending Orders

    • Schedule Agent backlog High

  • Configurable by Channel, Thresholds, Backlog and multiple other attributes to enable

  • Guest
  • Feb 12 2021
  • Future consideration
What is your industry? Retail
How will this idea be used?

We have these intelligent alerts in our on-prem environments. It is important for us to be alerted as events occur.

  • Guest commented
    2 Sep, 2021 08:18pm

    @Ritesh - We had mutliple demos with the Prodcut Team & Account manager explaning these, supposed to get an ETA on missing features instead of closing. Please reach them if you need any additional info and happy to line the additional sessions to make progress on these.

  • Guest commented
    2 Sep, 2021 08:00pm

    Hi, Since we have not received any further information on business use cases requested on 3/9/21, I am closing this as. Please reopen the idea with all required information if needed

  • Guest commented
    9 Mar, 2021 06:43pm

    Hi, thanks for logging this idea.

    Could you please add more details about use-case(s) for the examples?

    IBM OMS provides multiple ways of proactive monitoring that can be configured on pipelines. Some of the examples mentioned in this idea may be met with pipeline monitoring rules.

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