IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

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getOrderList API should provide one unioned, sorted result set across active and history records

Today's implementation of getOrderList API makes two calls under the hood - one to archive tables and one to active tables (assuming archive switch was invoked in the call.) Almost *no* consumer of order history wants two separate lists, each sort...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Allow provided service ordered quantity more than defined standard capacity per day

When Provided Services capacity management solution is implemented, one important use case is missed. If our maximum per day servicing capacity is 3 units per store ( resourcepool) and customer wants to order more than 3 units, the expectation is ...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Optimized locking of YFS_ORDER_HEADER record , more granular control for changeOrder API.

Customer order can be updated by multiple agents at the same time, most of it can result in changeOrder API calls. This results in row lock contention in YFS_ORDER_Header record by select for update query, ccfrfn4vuhtt0. The ask here is provide mo...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Planned for future release

ValidateItem flag behavior same as PROD items even for PS/DS service item types

For a business requirement, don't want to have a defined PS item in OMS but still want to proceed with order creation and fulfillment. To achieve this, tried using a flag given by Product called ValidateItem as N at OrderLine level during order cr...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Allowing changing of shipping service of shipment through BUC

Changing shipping service of orders (FROM UPS 2nd day to next day or vice versa ) is an important functionality which is being perfromed by support team on day to day basis.
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Functionality already exists

During cancellation the Charge Amount should not get refunded when the ChargeType configured as "Non Refundable"

There could be some header charges like Donations which shouldn't get refunded when customer cancel the order. There's a existing configuration in Sterling to keep the header charges as non refundable (IsRefundable="N") however it is not working f...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Provide a secure location for SaaS customers to store API secret IDs and keys so that they can more securely manage the application

As a part of any OMS implementation, integration with 3rd party external system is common. It will be great if IBM OMoC provided a secure vault solution to store API secret id and keys. For On Prem, customers could encrypt the secret id and keys. ...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Delivery charge should be refunded for carry orders with non pre-paid tenders

The business requirement is to support order level promotional discounts(which applies to the whole basket) for Carry orders. For Carry order with non pre-paid tender (not pre-settled) and having header charges as promotions passed in the create o...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

getProperty to be able to decrypt database managed properties

If we enable property encryption by setting up the yfs.propertyencrypter.class property property encryption works only for file based properties. E.g. properties kept in the yfs.properties and yfs.properties_<module id>_ext files or customer...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Provide for quota-free import of in-store transactions ("take sale" / "cash and carry") for use in association with blind returns / refunds

Today, we may receive the return of an unit/sku which was purchased in-store (cash-and-carry, take sale. NOT an order...) to our distribution center, within a valid return window, with a request for a full refund to the original form of payment. B...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

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