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Currently, admins cannot easily see which users are federated and which are not. We have to actively reach out to IBM to see if the new user is federated then we can proceed with providing access. This process is long and labor intensive. Providing a more effective way to see if the user is federated will reduce contacts to IBM as well as make the user activation process more seamless.
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How will this idea be used?
Providing a more effective way to see if the user is federated will reduce contacts to IBM as well as make the user activation process more seamless. We would use this process to troubleshoot a users access without having to contact IBM via email or phone.
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