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Status Future consideration
Workspace OMS - Order Management (OnPrem & OMoC)
Created by Guest
Created on Aug 31, 2021

RELATED IDEAS

Allow provided service ordered quantity more than defined standard capacity per day

When Provided Services capacity management solution is implemented, one important use case is missed. If our maximum per day servicing capacity is 3 units per store ( resourcepool) and customer wants to order more than 3 units, the expectation is - OMS books capacity on 2 days. However it is observed that OMS rejects this and does not generate any assignment in findinventory API.

This results in loss of sale as we can not take these customer orders.


We had raised PMR#TS006465323 for this and support team confirmed it is a constraint in product.

What is your industry? Retail
How will this idea be used?

This will open up our ability to take more customer orders and increase the sales.

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