IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 799

Same Billing and Shipping address button

In the old UI when we created a manual order in the OMS we had to enter both the shipping and billing addresses even though they were the same. In the new UI we would like a button that allowed us to tell the OMS that the addresses are the same an...
over 2 years ago in OMS - Call Center 1 Future consideration

Queued Process Monitor needs to be updated

There are instances where the queued process monitor shows processes that are sometimes days old. There should be a way to ensure that processes in the Queued Processes are actually running.
almost 5 years ago in Sterling Control Center Monitor / Performance / Usability 0 Future consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
almost 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
almost 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Be able to link orders and show in the UI

In the new UI we would like to be able to manually create an order and then link it to the original order so that is shows in the Order Summary screen as linked orders.
over 2 years ago in OMS - Call Center 1 Future consideration

Quick Button to search a customer's Order History

In the new UI we would like a button that allows the user to click a single button and find the customer's order history. This should show all of the customer's orders in the order search screen.
over 2 years ago in OMS - Call Center 3 Future consideration

Implement Secure UDP for Connect Direct File Agent

Our internal security standards want all traffic to be encrypted. Currently, File Agent uses standard UDP (SNMP) to send messages to Control Center. The goal is to have this traffic encrypted. We are being told that in a couple years the PCI DSS s...
over 2 years ago in Sterling Connect:Direct / Security 2 Future consideration

Phone Number field should be limited based on Country

In the current UI, we were planning to modify the phone number field to accommodate the phone numbers in each country we ship to. We would like for this to be OOTB in the new UI so no customizations are needed.
over 2 years ago in OMS - Call Center 1 Future consideration

Sterling Filegateway UI - to add an extra option "Both" for Authentication Type in User Account in Partner creation

In Sterling B2Bi UI, while User account creation we are having options Local, External and Both for Authentication Type. In Sterling B2Bi UI, if we opt option "Both" for external partners with whom we do password based authentication, and if we do...
over 2 years ago in Sterling File Gateway / Performance 0 Future consideration

Email Address should not be a Hyperlink

In the old UI we had to customize the email address so it was not a hyperlink. In the new UI we would like the email address to be string value OOTB.
over 2 years ago in OMS - Call Center 1 Future consideration

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