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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 96 of 2988

The source map name and compiled map name should be same as that of name of Map detail, only then the map deployment should be allowed

The source map name and compiled map name should be same as that of name of Map detail, only then the map deployment should be allowed.
over 4 years ago in Sterling B2B Integrator / Onboarding 0 Not under consideration

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
11 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
11 months ago in Call Center 0 Future consideration

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Update or Modification of Partner Configuration to the existing role out if incase of any failure

We are having issue deleting the partner ID from PEM.Below are the details:After completing the onboarding process, both PartnerName and PartnerId are generated and recorded in the Partner Information task. If a system failure occurs during the in...
about 2 years ago in Sterling Partner Engagement Manager / Onboarding 1 Under review

Gentran Server For Windows 5.3.1 Windows 2022 Server and MS SQL 2022 Compatibility

Windows 2019 Server is going end of life in early 2024 so to keep server OS supported there is a need for Gentran Server for Windows 5.3.1 to be compatible with Windows 2022 Server. Also would be nice for the Gentran database to be compatible with...

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Add Interchange Syntax Extension (ISX) from 2017 version 007040 forward to Sterling Envelope options

Walmart planned to do our first 008010 Purchase order will full UTF-8 encoding and defined release character support. We have an ITX map to support it but the Sterling Enveloping options are missing any 'include ISX' options. Why is this needed? W...
about 1 year ago in Sterling B2B Integrator / Onboarding 1 Future consideration

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
over 2 years ago in Call Center 6 Future consideration

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists