IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5

All ideas

Showing 802

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 2 years ago in OMS - Call Center 0 Future consideration

Monitored File Agents - Notification needed for "error in container"

The File Agent CDFA.log reports "error in container" messages in the log. We would like an associated message ID to be assigned to this so that a Control Center email notification can be set up. This will help our team clean up various File Agents...
over 1 year ago in Sterling Control Center Monitor / Reporting 0 Future consideration

Resend Customer Emails via the OMS

In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
over 2 years ago in OMS - Call Center 4 Future consideration

Ability to import / update XSLTs from the command line to allow better automated deployments

We have many XSLT sheets in the B2B Integrator, but would like to have the source control of these XSLTs externalised from Sterling B2B Integrator and allow deployment via our automated deployment pipelines. Currently there is no ability to import...
over 1 year ago in Sterling B2B Integrator / Administration & Configuration 3 Future consideration

Allow line and header level discounts as percent

Currently, in OMS users have to calculate the percentage at a line level and it creates a possibility for human error. I would like to allow the user to input a discount percent at both the line and header level in OMS. This would reduce the numbe...
over 2 years ago in OMS - Call Center 0 Future consideration

Possibility of deleting large number of alerts on IBM Control Center

We didn't use IBM Control Center for a while and now we have thousands of alerts to handle. The problem is we only can handle alerts 10 by 10. With this fonctionality, we can handle large number of requests (due to inactivity, IT problem, ...)
over 6 years ago in Sterling Control Center Monitor / Usability 1 Future consideration

Prevent Netmap Node deletion if node is referenced by a Functional Authority

When an admin retires a netmap node that is no longer needed, sometimes we end up with an orphaned Functional Authority (FA) referencing a now non-existent netmap node. To prevent this from occurring, a new functionality could be created where Con...
over 5 years ago in Sterling Control Center Director 0 Future consideration

Provide an audit of demand in a similar way to how inventory audit works today to see an audit of supply.

Whenever demand is created, cancelled, or closed by a reservation or schedule change the audit of that change should be written to a table. Could even use the existing YFS_INVENTORY_AUDIT table with the addition of a column to define whether a dem...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Disable Terminal SSH to Secure Proxy from External (Adapter)

We are currently running the latest version of Secure Proxy and are able to ssh (terminal) through the adapter to the SSP host. Although we are not able to login, it is an audit finding to prompt for credentials. Should simply close the session. I...
over 1 year ago in Sterling Secure Proxy / Security 0 Future consideration

Provide Create Order option from the Customer Profile Screen in IBM Sterling Store

In the IBM Sterling Store 10(Angular Version), when we do a customer search and find a customer profile(Customer Details screen attached), we would like to start creating order from that screen. Currently, we have an option to do a Checkout if the...
over 2 years ago in Store Engagement 0 Future consideration

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