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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 802

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where cr...
about 5 years ago in Store Engagement / Usability 0 Future consideration

Queued Process Monitor needs to be updated

There are instances where the queued process monitor shows processes that are sometimes days old. There should be a way to ensure that processes in the Queued Processes are actually running.
about 5 years ago in Sterling Control Center Monitor / Performance / Usability 0 Future consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

A Workqueue report which goes beyond what the current data source ‘Live Workqueue History’ provides

With IBM Consultant Nick Green, we’ve been developing custom management reports in Analytics – one report we haven’t been able to do however is a Workqueue report which goes beyond what the current data source ‘Live Workqueue History’ provides. Cu...
over 2 years ago in MRO Inventory Optimization 0 Future consideration

Skipping Payment Confirmation Page

In our the old UI we had to a customization that removed a lot of buttons from the add payment screen. In our case the orders were always $0, but we still had to confirm the payment method. We would like to be able to remove that screen altogether...
over 2 years ago in OMS - Call Center 1 Future consideration

NFS directory restrictions requires world execute permission

Root squash enabled NFS directories cause an issue with C:D requiring world execute permission on every directory in the path when using the upload/download directory parameters. We want to be able to use upload/download restrictions without havin...
over 2 years ago in Sterling Connect:Direct / Security 1 Future consideration

Same Billing and Shipping address button

In the old UI when we created a manual order in the OMS we had to enter both the shipping and billing addresses even though they were the same. In the new UI we would like a button that allowed us to tell the OMS that the addresses are the same an...
over 2 years ago in OMS - Call Center 1 Future consideration

Be able to link orders and show in the UI

In the new UI we would like to be able to manually create an order and then link it to the original order so that is shows in the Order Summary screen as linked orders.
over 2 years ago in OMS - Call Center 1 Future consideration

Ability to handle all queued process at one time.

Today in ICC when files queued up in "Queued process" It need to be handled manually to move to completed process. Then the process would be eligible for purging. Latest version of ICC 6.1.2.1 will allow user to handle queued process / page. If cu...
about 5 years ago in Sterling Control Center Monitor / Usability 0 Future consideration