IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Future consideration
Workspace Store Engagement
Categories Usability
Created by Guest
Created on Dec 18, 2019

RELATED IDEAS

Improvements in Blind Returns

  1. Be able to process a blind return however, larger amount may require a manager override
  2. Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in)
  3. Exchange order with blind return items where credit from blind return is used on exchanged items
  4. Be able to call pricing engine for lowest price within last 90 days (default) or current price (with override),
  5. Be able to adjust the amount of refund within certain price range (Typically customer would show some proof-of-purchase like credit card statement which is not an invoice/receipt.
What is your industry? Retail
How will this idea be used?

To support returns in our stores

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.