IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4

All ideas

Showing 286

Enable IBMID/Federation at individual OMS application level

The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
over 3 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
5 months ago in Call Center 0 Future consideration

SIP Promise: Introduce Jurisdiction and Exclusion while calculating promise

Jurisdiction and Exclusion - Based on the Product Attribute and Shipping Group for Address whether Fulfilment allowed or not should be considered with in SIP promise to provide EDD and shipment assignments. This is required to manage carrier const...
5 months ago in Intelligent Promising 1 Future consideration

Option to default the optimization method to better service level of "Optimal" and "Fixed Service Level"

For our critical materials, it is imperative that we have stock availability. To ensure this, we use fixed service levels of 98% (for top tier equipment) and 95% for the remainder of material marked critical in SAP. HOWEVER, often times, the Optim...
over 1 year ago in Maximo Inventory Optimization 1 Future consideration

KPI Monitoring - Credit consumption

We need to have real time monitoring solution for following up our consumption of AppPoints and other KPIs: Real time ideally Possibility to consolidate the data per day, over a period, per month, per year. Possibility to compare the consumption w...
8 months ago in SCIS Transparent Supply Application 0 Future consideration

Show payload content in the Transparent Supply interface

We find it particularly difficult to send and view payloads using the IBM Transparent supply graphical interface. Using the interface, we can only send payloads using spreadsheets and it is difficult to check if they have been successfully uploade...
8 months ago in SCIS Transparent Supply Application 1 Future consideration

Querying payloads with the products search endpoint

We use custom fields for our products that we store into payloads. When using the search endpoint /outbound/v2/products, we would like to use our custom fields as filters (maybe as a key/value input). We already use the tags to filter on a categor...
8 months ago in SCIS Transparent Supply Application 1 Future consideration

Ability to define the priority for the Safety stock Rules based on business requirements

Currently, the priority for the Rule-based safety stock is assigned based on specific pre-defined criteria outlined in this document: https://www.ibm.com/docs/en/order-management?topic=rules-safety-stock-rule-priority-list. Since this method is cl...
3 months ago in Intelligent Promising 0 Future consideration

Export all the results in one csv file, even if results are in multiple pages - IBM SQL DB Query Client

One request for enhancing the db query client. Even if results show up in pagination. Can you enable a feature where I can export all the results in one csv file. Like for e.g. if query results in more than 10K records, need a feature to export al...
almost 2 years ago in Self Service Tool 0 Future consideration

Add a "reject" button in addition to approve and defer.

The current practice of our users, if they do not want to accept the tool's recommended parameters, is to make a note, select "approve" but leave the export button unchecked. It can be difficult to determine whether or not the tool's recommendatio...
about 1 year ago in Maximo Inventory Optimization 1 Future consideration

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