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Status Future consideration
Workspace Sterling B2B Integration SaaS
Categories Inflight
Created by Guest
Created on Nov 30, 2022

RELATED IDEAS

Restarting a Carbon Copy Branch in InFlight

We work on a lot of Business scenarios for the SCBN Customers where the main document is carbon copied and sent for parallel processing. In this case, we would see a separate entry for the main branch and separate entries for the Carbon Copied branches in InFlight.


The issue arises when one or all the Carbon Copy entries fail in InFlight on translation step or some other processing step while the actual Main branch gets successfully processed and delivered to the Customer or the Trading Partner.


In case, we have to just restart the Carbon Copy branches, it would restart the entire process and the main branch would get processed and delivered again thus causing duplication on the receiving side.


Can the InFlight tool provide an option to just restart the Carbon Copy branch ( that has failed) without re-triggering the other branches as those already got successfully processed?

What is your industry? Non-Industry Specific
How will this idea be used?

This enhancement would save duplication of files on the receiving party side and also save the IBM Implementers and Support teams from configuring rules for manual processing that are not required. Also, this would be a good to have feature as the Carbon Copy branches are shown as separate entries in InFlight so we should be able to restart them independently without triggering the main branch or other branches.

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