IBM Sterling
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Thank you for taking the time to provide your ideas to IBM. Your request may not be delivered within the release currently under development, but the theme aligns with our current long-term roadmap and, as such, is being tagged for future consideration.
Resolving the discrepancy between B2Bi/SFG and PEM username length is an important enhancement. However, usernames are the primary key in around 35-40 tables in the database, requiring a significant schema change, and UI + API testing.
Initial investigation in this area shows that while some databases like MS SQL can change primary keys on the fly during upgrades, others like Oracle cannot -- forcing customers to take an outage in order to upgrade. Oracle is our most commonly used database and would impact a large portion of our install base.
This breaks our rolling upgrade strategy for 6.2.x and adds complexity to any customer updating to the version with this feature. Due to the schema change and downtime required, we can only make this change in a major product version, i.e. a future 6.3.x release, to set the correct upgrade scope expectations with customers.
As such, we're considering this as a "future consideration" for our next major release of the product, tentatively scheduled for 2H 2025.
However, there is a workaround that could help in the meantime - using a SSP/SEAS custom user exit to map a long email/userID to a unique ID that fits into the current character limitations. IBM Expert Labs could assist with exploring solutions in this area.
We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.
Please note: IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion.