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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 2931

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 3 years ago in Call Center 0 Future consideration

Store UI:Date field search for receiving panel.

In receiving search panel of Store UI, there is no option of searching based on Date. However, search based on date range is present once we go to list page. Can we get the date range field search in the first screen where we start receiving. Plea...
over 3 years ago in Store Engagement 2 Not under consideration

High availability for Connect Direct Manager running in a sysplex.

Hi,We are looking for a high availability solution for Connect Direct Manager. We currently have one CD manager running in a sysplex and are at risk of this task going down and not restarting as there is no fallback for this component. We would li...
over 1 year ago in Sterling Connect:Direct for Z/OS 2 Functionality already exists

EBICS Client is not listed in the protocol list when defining a B2Bi server.

Need to have EBICS Client monitoring, today, only EBICS Server is available. Almost all protocol are available for Cotrol Center monitoring except EBICS Client.
over 6 years ago in Sterling Control Center Monitor / Usability 1 Not under consideration

Resend Customer Emails via the OMS

In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
over 3 years ago in Call Center 4 Future consideration

Add "Session ID" for SEAS authentication attempts

In a high-traffic system it can be difficult to determine which log entries in the seas logs are related to a given authentication attempt. Currently we're forced to grep / search for the specific username /timeframe and then manually parse throug...
over 6 years ago in Sterling External Authentication Server / Administration & Configuration 0 Future consideration

Allow line and header level discounts as percent

Currently, in OMS users have to calculate the percentage at a line level and it creates a possibility for human error. I would like to allow the user to input a discount percent at both the line and header level in OMS. This would reduce the numbe...
over 3 years ago in Call Center 0 Future consideration

REST API client service content type

The RESTAPIClient service accepts only 'Application/JSON and Application/XML as valid values for Content-type. For our integration with Okta, Okta expects the content-type as ' application/x-www-form-urlencoded'. While this works fine with postman...
over 1 year ago in Sterling B2B Integrator / Other 2 Not under consideration

Split Shipment report

Split Shipment reason code: Split due to inventory, capacity, nodes, etc.. Allows the optimzer to give a reason for the split that allows the Business to identify other issues. Split due to distance, speed, inventory, capacity, etc..
over 3 years ago in Intelligent Promising 0 Planned for future release

API response status of eInvoice in Peppol

Currently, if there is an error while sending eInvoices, SCBN will send a notification email to the main partner. The partner has to manually update the status of the eInvoice or inform the customer on the status via offline means such as a phone ...
over 6 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration